Privacy Policy
Last updated: January 18, 2026
Data Controller
Clearview
28 Brindleyplace
Birmingham B1 2HL
United Kingdom
Email: info@domain.com
Phone: +44 121 647 2938
Our Commitment to Your Privacy
At Clearview, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information you provide when using our website and services.
We process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to all visitors and users of our cleaning services.
Information We Collect
Information You Provide Directly
When you contact us or use our services, we may collect the following information:
- • Your name and contact details (email address, phone number, postal address)
- • Service preferences and cleaning requirements
- • Property details and access information
- • Payment and billing information
- • Communications and correspondence with us
Information Collected Automatically
When you visit our website, we may automatically collect:
- • Technical information including IP address, browser type, and operating system
- • Usage data about how you navigate our website
- • Cookie data and similar tracking technologies
- • Device information and location data (with your consent)
Information from Third Parties
We may receive information about you from third-party services you use to interact with us, such as social media platforms or payment processors, subject to their privacy policies and your settings.
How We Use Your Information
Legal Basis for Processing
We process your personal data only when we have a legal basis to do so, including when you have given consent, when processing is necessary for contract performance, when we have a legitimate interest, or when required by law.
Service Delivery
We use your information to provide and improve our cleaning services, schedule appointments, communicate about service details, and process payments.
Communication
We may contact you about your service bookings, respond to inquiries, send service updates, and provide customer support. With your consent, we may also send marketing communications about our services.
Website Improvement
We analyze how visitors use our website to improve functionality, user experience, and content. This helps us understand what matters most to our customers.
Legal Compliance
We may use your information to comply with legal obligations, enforce our terms, protect our rights and property, and ensure the safety of our team and customers.
Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: Trusted third parties who assist with payment processing, website hosting, and business operations under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or to protect our legal rights and safety.
- Business Transfers: In connection with any merger, sale of company assets, or business transition, subject to confidentiality.
- With Your Consent: When you have explicitly agreed to share your information for a specific purpose.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Technical Measures
Encryption of sensitive data, secure servers, regular security updates, and access controls.
Organizational Measures
Staff training, confidentiality agreements, data minimization, and regular security assessments.
Data Retention
We retain your data only as long as necessary for the purposes outlined or as required by law.
Breach Notification
In the event of a data breach, we will notify affected individuals and authorities as required.
While we strive to protect your personal data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.
Your Privacy Rights
Under UK GDPR and Data Protection Act 2018, you have the following rights regarding your personal data:
Right to Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete data.
Right to Erasure
You can request deletion of your personal data in certain circumstances.
Right to Restrict Processing
You can request limitation of how we process your data.
Right to Data Portability
You can request your data in a structured, commonly used format.
Right to Object
You can object to processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent
You can withdraw consent for processing at any time where consent is the legal basis.
To exercise any of these rights, please contact us using the details provided at the top of this page. We will respond to your request within one month.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
International Data Transfers
Your personal data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:
- • Standard contractual clauses approved by the UK Information Commissioner's Office
- • Transfers to countries with adequate data protection laws
- • Your explicit consent for the transfer
Contact Us About Privacy
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Right to Complain
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most current version will always be available on this page with the updated date clearly shown.